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Novato
Mensajes publicados: 12
Registrado: ‎26-01-2019

[SOLUCIONADO] Slow internet

[ Editado ]

Hi,

My internet is not working again. How can I check the remaining alowance from abroad? Can additional alowance be added?

Thanks

Novato
Mensajes publicados: 12
Registrado: ‎26-01-2019

Re: Slow internet

How can I contact someone who can add additional data at this time?

Is there a phone number to call from abroad?

Green Team
Mensajes publicados: 445
Registrado: ‎06-12-2018

Re: Slow internet

[ Editado ]

Hi, Cabat.

 

If you need additional data, you can activate a new navigation bono using the app, or in your customer area. Click in this link to read more.

 

This new bono only be avaliable if you have finished the first navegation bono. In this link, you can read conditions (in Spanish) about those bonos:

https://ayuda.amena.com/mi-linea-y-servicios/amena-en-casa/2329-puedo-contratar-gb-adicionales-para-...

 

Sorry if my English is not very good.Emoticono riéndose a carcajadas

Green Team